Customer Service

Forklift America Provides World Class Customer Service, Locally!
At Forklift America, we know the value of talking to the right person for your needs. Our local team will not only answer the phone every time (no need to talk to a robot) but will work to ensure you’re happy with your service.
So whether you need to find an old water pump or have a forklift that needs an oil change, Forklift America is here to help. Call us -314-209-9999- Monday thru Friday 8am-4pm to talk to one of the team or send us an email at parts@forkliftamerica.com for a follow up after business hours.
Check out our contact page to find out who you need to talk to about your forklift needs!
Shipping & Delivery
We ship small orders via UPS ground or United States Postal Service unless otherwise requested. Large orders will ship via freight carrier. Shipping charges will be added to each order. We will call and arrange LTL and explain any freight charges during our transactions so the pricing is clear. Overnight or express delivery available at an extra charge. Additional shipping charges will be applied for orders reshipped due invalid shipping information provided by customer.
Business Hours
Forklift America is open Monday through Friday 8:00AM to 4:00PM CST.
Ordering
To place an order, please use our online ordering system or call us at (314) 209-9999. Orders can also be emailed at order@forkliftamerica.com, please include a daytime telephone number so we my reach you to confirm your information on email orders.
Methods of Payment
We accept MasterCard, Visa, Discover and American Express. Paypal is also accepted. Company purchase orders are accepted for approved accounts only.
Returns & Claims
Pricing
All prices are subject to change without notice.